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#13596 Sat 20 Nov 2004 07:50:PM
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As some of you have noticed UBI's Turkish package has been encrypted as of this morning.<br />Now all you naughty boys out there using or thinking of buying pirated boxes out there think twice before buying those expensive boxes because you will look stupid when you invest over a $1000 and all you will have is a black screen.<br />Phil

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#13597 Sun 21 Nov 2004 08:27:AM
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Yes I have spoken to 2 families that have the modded boxes their boxes are still working on the turkish channels.

#13598 Sun 21 Nov 2004 01:35:AM
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still FTA on Telstar 10

#13599 Sun 21 Nov 2004 04:23:AM
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so are moded boxes working or not at the moment???

#13600 Sun 21 Nov 2004 03:07:PM
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they are working for the moment

#13601 Mon 22 Nov 2004 04:35:PM
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Well I hope UBI do something about these moded boxes as they will eventually hurt all if the numbers increase. The public need to realise that there is a price for any service and if they want UBI to continue to provide and improve this service (which we now take for granted) then they need to pay for it like anything else.

#13602 Mon 22 Nov 2004 04:36:PM
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Is there any news on the new UBI boxes as I get a different message everytime I call them. The latest I have been told is 4 weeks.

#13603 Mon 22 Nov 2004 05:03:PM
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Yes I know I have been told the same. I will find out more in the next day or so.<br />Phil

#13604 Mon 22 Nov 2004 05:37:PM
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When i enter all the right frequencies to be able to watch the UBI preview i only get to see channel 1 ESC Arabic, channel 23 ATV Turkish and channel 34 BN Serbian? No Mad Tv or anything else.They come up as channel unavailable or not autorised. Any clue on what the problem might be?

#13605 Mon 22 Nov 2004 06:12:PM
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Masters, and everyone else with the same question.<br /><br />Yes, you will get that message and a whole lot more of different flavours of the same, even up to the point where everything will lock up if you keep fiddling with the installation settings of the STB3100 STU (old TARBS box).<br /><br />Now the reason is that UBI are (deliberately or otherwise) not sending all the info the box needs to receive.<br />The more times you reload the further you are corrupting your authorisation list that eventually you'll be left with an empty list and therefore not be able to watch any channels at all.<br />There is no use repetitively forcing a reload as UBI ain't sending squat! (yet)<br />If you are unable to wait, buy a free to air box, otherwise...well I recon about Feb-Mar 2005 <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

#13606 Tue 23 Nov 2004 03:46:PM
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Anyone know how to re enable the IRD. Family friend of ours played around with the settings and now it is disabled. UBI Technical support was not able to help.

#13607 Tue 23 Nov 2004 04:02:PM
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Yes thats a mistake, some have had pictures for a while with these tarbs boxes, they now decide to play with them, and now they have NOTHING!!!<br />Remember the tarbs boxes are not designed to run under FTA.

#13608 Tue 23 Nov 2004 04:09:PM
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I suppose this is the result of too many people finding out the pin number giving them access to sensitive areas.

#13609 Tue 23 Nov 2004 04:23:PM
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yes I have warned before, If you have pictures don't stuff around with them.

#13610 Tue 23 Nov 2004 06:15:PM
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</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by Engineer:<br /><strong> Anyone know how to re enable the IRD. Family friend of ours played around with the settings and now it is disabled. UBI Technical support was not able to help. </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">What's the exact error message? IRD is disabled, channel not authorised or what?

#13611 Wed 24 Nov 2004 08:40:AM
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IRD disabled but it has been sorted out. It was a matter of talking to the right person at UBI. It took a while but we got there. Thanks anyway.

#13612 Wed 24 Nov 2004 01:35:AM
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Engineer, That's why I asked. IRD disabled is reversable <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

#13613 Wed 24 Nov 2004 04:02:PM
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Thanks Vlad, but the first Technical staff I spoke to tried very hard to convince me that the receiver was damaged. I know that wasn't the case so I just waited 10 minutes and called back to talk to someone else who obviously new what to do.

#13614 Wed 24 Nov 2004 07:50:PM
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Hahaha,<br /><br />Sounds like microsoft tech support <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" /> <br /><br />Yeah, I also get so frustrated with UBI's tech staff that I feel like going up to them in a Nick Burns style..."Move!" and just fix it myself!<br /><br />...and it's so true...you pay peanuts, you get monkeys <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

#13615 Fri 26 Nov 2004 02:16:AM
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It's funny most people are still changing the frequency hoping to have the Turkish channels free.<br /><br />IRD Disabled can be fixed.<br /><br />PNA can be fixed.<br /><br />Alot of customers are not following the instructions from UBI. The best way to fix PNA is to leave the IRD on standby for 1hr and customers still call back after 30mins saying its PNA.<br /><br />Lose Signal Rain In The Area (NSRIA) is mostly only displayed if they have the incorrect settings in Transponder Settings or have not correctly aligned the dish and receiving very low signal level and quality.<br /> <br /> <small>[ 25. November 2004, 06:30 PM: Message edited by: Liski ]</small>

#13616 Fri 26 Nov 2004 02:26:AM
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Mr liski sound like he works for UBI.<br />who cares as long as we get good info

#13617 Fri 26 Nov 2004 02:54:AM
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Haaaaaa plenty of confusion in this forum, nobody know anyone.

#13618 Fri 26 Nov 2004 05:02:AM
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was TGRT Turkish channel any good cause i was just wondering y didt UBI get that channel aswell ?? <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />

#13619 Fri 26 Nov 2004 04:05:PM
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Lazer,<br /><br />Laest I know is negotiations are continuing between UBI and TGRT. TGRT is urging the Turkish public to put pressure on UBI.

#13620 Fri 26 Nov 2004 04:19:PM
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ok thanks for the reply <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />

#13621 Fri 26 Nov 2004 04:29:PM
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Power to the people!!

#13622 Fri 26 Nov 2004 04:35:PM
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Liski....<br />Sounds like you’re a UBI techo. <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />Um, NSRIA could also be because the transponder freq's cannot be saved in a modified box where the 24C64 is write protected. You can leave the box on standby all you want, won't make a difference <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />However, you guys seem to be totally ignorant about the real problem or do you purposely play dum? <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" /> <br /><br />Folk are pulling their hair out because UBI is sending week half transponder signals and when people do forced updates, the PDT's, SDT's…, corrupt their channel admin section of their firmware. This is only on the STB3100.<br /><br />The STB3110 hasn't got that problem cause (fortunately for them) it doesn't accept UBI's update packets <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />Just to add… don’t think people are stupid. They follow what the forum says to the letter. Even pay installers to move their dish to B3 only for the installers to tell them to leave their dish on PAS 8 if they own a STB3100 ‘cause it just won’t work on UBI.<br /><br />I suggest you get someone to fix this as people are getting sick of UBI stuffing them around and have moved their dishes back to PAS 8.<br /><br />This is all due to the <strong>incompetency of the UBI technicians</strong>.<br /> <br /> <small>[ 26. November 2004, 08:38 AM: Message edited by: Vlad ]</small>

#13623 Fri 26 Nov 2004 04:42:PM
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To my knowledge a unmodified STB3100 will work on UBI. People with a 3100 or 3110 should not do a Forced Remote Update only Mapping Channels.<br /><br />I never said or think people are stupid.<br /><br />I'm only here trying to help with correct information.<br /> <br /> <small>[ 26. November 2004, 08:44 AM: Message edited by: Liski ]</small>

#13624 Fri 26 Nov 2004 04:46:PM
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vlad<br />I don't know where you get you info from but I have connected over 30 to UBI using the older box and in every case I moved the dish first, set the frequecies, and checked that the box time date were correct and make sure it saved the settings, then I told the customer to ring UBI for connection for the Turkish package, nobody has rang me back? why they are watching UBI.<br />Again like most have said these boxes are not a FTA box and they don't behave correctly in that mode.<br />fred

#13625 Fri 26 Nov 2004 04:54:PM
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So what Fred is doing by the look at it is <br />1/move the dish<br />2/change the freq<br />3/Make sure it has saved correctly<br />4/collect your $$$<br />5/leave the house with the TV showing "NOT AUTHORISED"<br />6/let them do the UBI talking to get connected over the phone.<br /><br />that sound like in and out.

#13626 Fri 26 Nov 2004 04:54:PM
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Fred,<br /><br />Long story but in essence UBI isn’t sending one part of the channel admin signal down to the boxes. Now that’s fine if you don’t need to update the channel admin <strong>but</strong> if you have received in the past a corrupt download there is no way of repopulating the STB’s. This is why many people can only get ESC. As channel one is in the P1000 override.<br />My recommendation is please don’t comment on something you don’t understand as it works to the determent of people who are trying to do root cause analis.

#13627 Fri 26 Nov 2004 05:29:PM
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I just collect my money mate and go, Just to check I just rang 3 of the customers that I moved their dishes weeks ago and the three have there services working, and I have not had anyone other ring me complaining that the box isn't working So what does all this mean the other 27 are watching TV.<br />I just move the dish!, Do the Box, leave them with a blank screen and GO.

#13628 Fri 26 Nov 2004 05:36:PM
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VLad<br />I've never had trouble with any of the early boxes (3100) But I had one that was a PIG!!! and behaved eratically so I took the lid off and found it had a MODDED chip in it.<br />Interesting!

#13629 Fri 26 Nov 2004 05:56:PM
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Phil,<br />Yep, you'll also find there has been a track cut off,...bla, bla.<br /><br />What pisses me off is that I’ve literally spent days identifying what the cause of the screw up is. I have come across many box’s and have narrowed the symptoms down and I am positive I have found the root cause.<br /><br />You see, at around 2:00AM one morning, while UBI was shifting programs from transponder to transponder and not all channels were populated, I did a reload on my box and to my delight it had successfully downloaded the full (uncorrupted) update and the PNA messages were gone. When I went into the Channel Authorisation screen I saw the list was fully populated.<br />So two days later, when all the channels were set in their new “homes” I did a reload and…you guessed it, it downloaded a corrupt batch and all my channels were gone! Back into the Channel Authorisation screen and I found I lost all my channels. Only a hand full of P’s.<br /><br />Now if you have an old TARBS box and just change the transponder freq and don’t do a channel update, Your channel auth is in tact so you can view,<strong> what Mr Boulos promised, their free months worth!</strong><br />For us poor folk that actually did the forced update <strong>at the wrong time</strong>…well suck eggs <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />What I am desperately trying to explain to UBI is that if they want people to rejoin, strengthen the signal and allow people who paid $70 for their dish to be moved, to be able to unload TARBS channel’s and reload UBI.<br />At the moment they are aggravating the folk. <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" /><br /> <br /> <small>[ 26. November 2004, 10:01 AM: Message edited by: Vlad ]</small>

#13630 Fri 26 Nov 2004 05:57:PM
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</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by P Debono:<br /><strong> VLad<br />I've never had trouble with any of the early boxes (3100) But I had one that was a PIG!!! and behaved eratically so I took the lid off and found it had a MODDED chip in it.<br />Interesting! </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">There is also an explanation for that too <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

#13631 Fri 26 Nov 2004 06:08:PM
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The signal strenth isn't the Problem, Its actually stronger than globecast, remember Its a HP Beam cut in half.<br />Hang will do a check now!!

#13632 Fri 26 Nov 2004 06:14:PM
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Globe cast and All the UBI transponders are that close to each other its not funny.<br />looking at GlobeCast I just found another channel<br />"KURDSAT"<br />Phil

#13633 Fri 26 Nov 2004 06:17:PM
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Phil,<br />For normal broadcast it doesn't oppose a problem. But remember that for a firmware download, it won't suffice as there is no CRC checking. One bad bit and you could loose the lot! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

#13634 Fri 26 Nov 2004 06:24:PM
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yes the UBI signals are alot strounger then the globecast signals when it rains hard here the only channels that stay alive and have picture are the UBI channels the globecast channels die out with heavy rain but ubi ones need hail stones for the signal to cut out <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />

#13635 Fri 26 Nov 2004 06:50:PM
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Unfortunately, the Signal Strength is not the issue. Half the time UBI doesn’t even send down the update and the other half is that the update sent down is corrupt!<br /><br />My suggestion is... Before they start business is to sort this out ASAP. Even if it means set up a transponder as the “home”, in the interim, to only supply clean, strong and<strong> UNCORRUPTED </strong> updates to the STB’s.<br /><br />But if they don’t want to loose any more potential customers… <strong> They have to do it NOW!!!</strong>

#13636 Fri 26 Nov 2004 06:59:PM
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yeh i got a corrupted version on my box only load one channel now the rest are unauthorised <br />oh well wont need it till i subscribe to UBI

#13637 Fri 26 Nov 2004 07:03:PM
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</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by Vlad:<br /><strong> Phil,<br />it won't suffice as there is no CRC checking. One bad bit and you could loose the lot! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">Looks like IPT paid off, I know what CRC checking is, Cyclic Redundancy Checking, an error checking method often used in com. systems <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

#13638 Fri 26 Nov 2004 07:05:PM
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The ones i have connected most of the time the box had no channels, or the odd one working, but once you sign up with UBI they all work correctly<br />More you stuff around with those boxes the more the F..K up

#13639 Fri 26 Nov 2004 07:17:PM
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If you F/W is corrupted the only way to fix it will be via the serial interface<br />Use to work well for the Pace days, done in dos.

#13640 Fri 26 Nov 2004 07:21:PM
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Maybe your box is stuffed and you need to get it look at.<br />One of my mates plugged the interface into the serial port he played and he stuffed the box, I hope you have not done the same.

#13641 Fri 26 Nov 2004 07:26:PM
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i never paid for the box so i dnt care about it was just saying that it only shows one channel when i do a scan on it but works for any other channels which are FTA eg. the pas8 channels work fine on it

#13642 Fri 26 Nov 2004 09:03:PM
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</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by reuder:<br /><strong> </font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by Vlad:<br /><strong> Phil,<br />it won't suffice as there is no CRC checking. One bad bit and you could loose the lot! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">Looks like IPT paid off, I know what CRC checking is, Cyclic Redundancy Checking, an error checking method often used in com. systems <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">Reuder,<br /><br />Hehehe. Nice to hear that you've been paying attention! <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> Now is it possible for you to explain roughly how it does it? I want to see how much attention you have been paying <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />

#13643 Fri 26 Nov 2004 09:06:PM
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</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by P Debono:<br /><strong> If you F/W is corrupted the only way to fix it will be via the serial interface<br />Use to work well for the Pace days, done in dos. </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">Phil,<br />If I at least have the protocol on how to set the receiver to Download/Upload. I'd knock up the software for updating myself. <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

#13644 Fri 26 Nov 2004 09:21:PM
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Get it looked at? By whom? Staring at the box ain’t going to do it any good <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br />The serial interface, without the proper protocol will not change its mode of being a diagnostic screen.<br /><br />…and jaremt,<br /><br />Gee, I’m sick of that sentence… “More you stuff around with those boxes the more the F..K up”.<br /><br />That’s provider’s way of saying, “Stay away! We want you to know as little as possible about our system.” It’s using scare tactics to stop people potentially learning enough to “crack” their security.

#13645 Fri 26 Nov 2004 11:30:PM
Joined: Nov 2004
Posts: 75
B
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Joined: Nov 2004
Posts: 75
and obviously from ppl not like "i'm such as brain VLAD" from damaging thier stb and having to pay for a repair/replacement.

#13646 Sat 27 Nov 2004 01:53:AM
Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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Assistant Launch Director
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Posts: 4,142
Time to lock this one its getting Messy

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