TV PLUS - AUS-CITY Message Forums

looks like tvplus has encrypted its balkan package. cant't access it using old tarbs stb.

Nup, you need to do a channel scan again <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

nah, this kind of thing has happened before, where the stb just "forgets" and then you go to force remote update and everything's back. Now nothing, it just says loading NIT blah blah

yep, I know a friend with the same problem

but cannot force an update on PAS8, just a channel reload, from memory. :| ...or was that only for 3110's...

so, anyone else experiencing the same difficulties?? by the way, i can get the arabic WMI package on pas 8

Reuder, Press and hold the reset for around 20-30 seconds. Then go in and add the transponder freq again and do a channel update/force reload.

nope vlad, doesnt work. the little yellow light comes on during the whole NIT process, then when it finishes, the light stays on for a second, then it goes turns off. What has Tvplus done?

Congrats Vlado. I hope that you will be a dedicated servant to us mortals. Izvini malo zajebancije.

yeah goodluck vlad!

reuder, The yellow light means you have a transponder signal, which is good. Is the yellow light on now?

jj, reuder, Thanks guys <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> @Reuder - ummm, in the signal meter does it show good signal Quality/Strength? and check the transponder hasn't gone back to the UBI settings.

yeah i know what the yellow light means <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> currently no yellow light, signal level 60, quality 0. It seems to have gone back to the old tarbs settings with 1 unauthorised and 2 ESPN, up to 9. Although, transponder settings don't revert back to Tarbs settings, they remain 12726

wierd, man. :S

hehe <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

Hey Reuder, Try disconnecting the power for 5 minutes. power up again, stick in the transponder again and do a force update

hey vlad, nope still no go

Have you got a PC close by? If so, connect a null modem cable to the com port and dump the screen in a file and send it to me. There must be something wrong with the transponder settings. Ok try setting S/R 28067 and reload. Then try 12724H and try. I think the 24C64 has problems switching the tunner.

hey vlad, thanks for all your help, unfortunately i dont have the comp near the STB. the thing that gets me is, that the STB can do all the other frequencies on pas8 ,just not 12726

hey Vlad....I got the same problem as reuder, with the only difference that I can't get any frequency on pas8. Does that mean that there is a prob with my decoder and I need a new one, or can i update my reciever software (is that possible for the tarbs box?) - as was suggested to me.

Hello All I can update you all what has been happening here.. Panamsat & Globecast have been working on testing of encryption on the Trasponder. TV+ has been advising customers for the last 2 months in the VESTI and Serbian Voice to sign up by the 20th of Dec.. if you have the old tarbs box well... Anyway some TV+ customers have complained so Panamsat will reverse the config changes overnight please check it tommrow and it will work.. In the meantime fill these forms and fax them to 1800 500 677 http://www.tvplus.tv/Serbian%20Application.pdf Cheers

yay ..I noticed BK had some lines the other day, and they werent there before I dunno whats happening with it, could be all this testing. Satfreak wats with the "tijanic's" company (RTS)?

Still waiting on Tijanic to get his act together..

geee tijanic is a pr... well wont say it I might be banned, and I sure dun want that LOL...

Aaahhh, So it was TV+ what was screwing it up? Nice of them to let us know <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> Ok, so thats another minus to TV+... <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

No VLAD it was PANAMSAT... & GLOBECAST

And FYI it is all fixed.. It was only 5 - 10% of TARBS boxes and those boxes that constantly power down their boxes.. ie if you are watching PAS8 DONT TURN YOUR BOX OFF..

satfreak we never turn our boxes off. sometimes the tarbs stb forget what's going on and revert back to tarbs settings

Satfreak, A. The fact that's it's all fixed now doesn't mean the inconvenience to viewers never happened. B. How can PANAMSAT & GLOBECAST be playing with TV+'s encryption without TV+ requesting it? C. Where was the back out plan for the "if it doesn't work"? Maybe it wasn't even treated as a project? Yes I know you may jump at the fact that everyone is in a test period and no one is guaranteeing the service anyway, but the providers are in a test period by us, the viewers. It would have given TV+ so many positive points if they had, as a courtesy, advised us that there will be testing for the next 24 hours. This way you set the expectation and keep the anxiety levels down. If you further, get the testing over and done with in less than the time specified, you would have over delivered and again scored some bonus points <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> Regards, Vlad...

Vlad Thanks for the constructive feedback,, A) TV+ are aware it was an issue for users B) TV+ were advised by PANSAMSAT and Globecast that the work were low risk and non impact.. C) Back out plan (roll back was implimented) but we are dealing with NAPA Valley Calfornia, time difference obviously caused issues.. TV+ wernt aware of impact till all the "freebies" started calling in - those that are watching the signal and not paying for it... Vlad again TV+ welcome the feeback TV+ phone lines were not ringing hot by complaining customers but by customers signing up.. to watch the signal Thanks

Satfriek, Well all I can tell you that there in fact was an impact and that prospective customers, the ones you call "freebies", were impacted. All I’m saying is there should have been a project plan in place, if for no other reason then to keep a close eye on things and one should never rely on the o so common frase “Trust me there will be no impact”! It would have also been a good test for when TV+ actually does go live. Oh well… <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

You sound like real optimist, Vlad. All we (prospective customers) can hope for is direct debit or CC charge... <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

Vlado I agree and will ask the powers that be to talk to you and others to ensure future testing goes to plan,,, Cheers