What should My dad do - AUS-CITY Message Forums

We want out of the contract after losing BN tv, any clues what to do. Thanks this is my first post I hope it comes ot ok

u talking about TV PLUS i thought BKTV was the channel that went off air is BNTV off aswell now on tv plus?? <img border="0" title="" alt="[Confused]" src="images/icons/default/confused.gif" />

Sorry my mistake I was reading the other post to my shock that BN tv might go to.

yeh well not sure what u can do about it but i would give them a call and tell them u want to be reimbursed for a full service that u payed for not a quater service and u want to be compensated for it if they dnt help u out in any way maybe a call to the department of fair trading might give them a kick in the back side <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> [ 19. April 2005, 06:50 PM: Message edited by: -.Lazer.- ]

<blockquote>quote:<hr />Originally posted by Confused: We want out of the contract after losing BN tv, any clues what to do... <hr /></blockquote>Your nick really suits you <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />

Report them to Astra www.astra.org.au

TV PLUS is not a member of ASTRA so i dont think they will do much about it??

I couldnt find a memberlist , is there one ? If they are not a member , someone should tell Astra <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

im pretty sure not every pay tv company has to be a member of ASTRA http://www.astra.org.au/members.asp BTW Panamsat is a Member <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />

and to become a member doesnt sound to exciting anyway seems u just get an invite to parties they have <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" /> http://www.astra.org.au/article.asp?section=0&option=2&content=2

Well we also are in the same boat we all got sucked into a signing a long term contract and this is the thanks we get. I was told by Feb we would have Pink Extra and by April another two channels not only we don't have Pink Extra or the two new channels now we have lost BK and when you ring tv plus they said to me well its in the contract. How arrogant!! after this i wished we had things like the tarbs days, A fair to good service for our $$$$

Did you pay via Credit Card ? If you did , go to your bank and ask for a " charge back " because the company did not supply the service that you paid for. Very easy to do , believe me <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

<blockquote>quote:<hr />Originally posted by Why Me: Well we also are in the same boat we all got sucked into a signing a long term contract and this is the thanks we get. I was told by Feb we would have Pink Extra and by April another two channels not only we don't have Pink Extra or the two new channels now we have lost BK and when you ring tv plus they said to me well its in the contract. How arrogant!! after this i wished we had things like the tarbs days, A fair to good service for our $$$$ <hr /></blockquote>yep i would do what Boring said if u used a credit card and if u didt just stop any future payments to them what ever payment method u used just stop them BTW how many months in advance did u pay ?

<blockquote>quote:<hr />Originally posted by -.Lazer.-: .....BTW how many months in advance did u pay ? <hr /></blockquote>As far as I know, all Tv+ contracts are 12 months (you can go for 6 months but it cost more) <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" />

You can also take action against them via the Small Claims Tribunal in your state. It will cost you $30 to lodge a claim and they are obliged to attend the hearing ( no lawyers are permitted ). If they dont turn up , you automatically win. Even if they do turn up , they will lose for not providing the service. You can then ask that resitiution is made including the money you lost to them , the $30 for the hearing and travel costs <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />

Geeeee so its started, new members joining complaining about TV plus, I would hate to be their customer service centre. Again its a Tv + problem.

You should file a lawsuit against TV Plus for breach of contract. It's likely that there will be others joining the lawsuit since many people were duped into signing contracts with them based on false pretenses and empty promises. So it will probably be a class action lawsuit. On a related note: maybe BK TV will now sue TV Plus as well, since they failed to live up to their contractual agreement with BK. At the very least, I expect BK TV to rescind its contract with TV Plus for failure to perform. The only logical thing for BK management to do now is to permit UBI to restart its broadcast of BK on Telstar 10, since TV Plus obviously can't get the job done. ( sorry I clicked on the wrong icon) [ 20. April 2005, 06:42 PM: Message edited by: P Debono ]

It will be interesting to see what is going to happen in the next few weeks, I think the lot of us will be staying tuned for a outcome, I hope sooner than later.

<blockquote>quote:<hr />Originally posted by afrisat: You should file a lawsuit against TV Plus for breach of contract. It's likely that there will be others joining the lawsuit since many people were duped into signing contracts with them based on false pretenses and empty promises. So it will probably be a class action lawsuit. On a related note: maybe BK TV will now sue TV Plus as well, since they failed to live up to their contractual agreement with BK. At the very least, I expect BK TV to rescind its contract with TV Plus for failure to perform. The only logical thing for BK management to do now is to permit UBI to restart its broadcast of BK on Telstar 10, since TV Plus obviously can't get the job done. <hr /></blockquote>(sorry i clicked on the wrong icon) Well you sound like you know what your talking about, Start emailing your complaints to the owners of BK TV. <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />