AUS-CITY
Posted By: Tracesat Brisbane1 U.B.I Care centre - Sun 23 Jul 2006 01:22:AM
What a wate of time.
Posted By: Tracesat Brisbane1 Re: U.B.I Care centre - Sun 23 Jul 2006 01:24:AM
Mr Boulos expended so much money upgrading the system but his customer care centre is letting him down.Customers waiting up to 3 hours to get somebody to reply and other cases weeks without answers.Shame to his workers.
Posted By: Anonymous Re: U.B.I Care centre - Sun 23 Jul 2006 06:59:AM
What do you need to know ?

have you tried this site for getting your box working?

www.ubiworldtv.com/help
Posted By: Liski Re: U.B.I Care centre - Sun 23 Jul 2006 10:25:AM
Tracesat Brisbane1,

Weeks without an answer? I don't think so.

Yes the answer times have increased due to people calling to subscribe before encryption.

PM me their Customer ID and I will follow up it up.
Posted By: George L Re: U.B.I Care centre - Fri 28 Jul 2006 09:28:AM
why is the ubi number engaged? i rang 1300 400 800
Posted By: Liski Re: U.B.I Care centre - Fri 28 Jul 2006 11:36:AM
George L,

The reason for the engaged signal is due to the number of people calling to subscribe.
Posted By: George L Re: U.B.I Care centre - Sat 29 Jul 2006 06:25:AM
ok i'll try again today, also i noticed they close at 7.30pm not 8pm aest
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