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#29890 Sun 23 Jul 2006 01:22:AM
Joined: Jun 2005
Posts: 224
Mission Specialist Level 1
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Mission Specialist Level 1
Joined: Jun 2005
Posts: 224
What a wate of time.

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Joined: Jun 2005
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Joined: Jun 2005
Posts: 224
Mr Boulos expended so much money upgrading the system but his customer care centre is letting him down.Customers waiting up to 3 hours to get somebody to reply and other cases weeks without answers.Shame to his workers.

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What do you need to know ?

have you tried this site for getting your box working?

www.ubiworldtv.com/help

Anonymous #29894 Sun 23 Jul 2006 10:25:AM
Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Posts: 1,684
Tracesat Brisbane1,

Weeks without an answer? I don't think so.

Yes the answer times have increased due to people calling to subscribe before encryption.

PM me their Customer ID and I will follow up it up.

Joined: Jan 2005
Posts: 136
G
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G
Joined: Jan 2005
Posts: 136
why is the ubi number engaged? i rang 1300 400 800

George L #29972 Fri 28 Jul 2006 11:36:AM
Joined: Oct 2004
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George L,

The reason for the engaged signal is due to the number of people calling to subscribe.

Liski #29979 Sat 29 Jul 2006 06:25:AM
Joined: Jan 2005
Posts: 136
G
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Joined: Jan 2005
Posts: 136
ok i'll try again today, also i noticed they close at 7.30pm not 8pm aest


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