ShaRp,

Don't be rude. I don't dream. When I post, I post facts.

I actually spoke to the person in charge of remote control replacements and has confirmed the issue you have is remote control related.

If it's STB related Leased and out of warranty then either pay $65 Service Fee to get a technician to come out and replace it or post the STB back and UBI will post a replacement out for $20 P&H.