There is a reset switch on the rear of the box press the reset. <br />After all that then you put the pin 8272<br />Lnb Settings<br />ON <br />Frq Low 11300<br />Freq High 11300<br /><br />Transponder<br />12646<br />28066<br />OFF <br />H <br />Auto Detect<br />exactly like that, then press exit <br />Then press force remote update <br />after it scans it will automatically take you back to the tranponder settings<br />press exit then flick the channels<br /> YOU SHOULD SEE 7 channels then a few pan global channels then it will automatically take you back to channel one ...<br />Hope it works for you