Good afternoon guys! <br /><br />After a morning full of frustration I managed to get all things working. <br />I used all the advice here and I really appreciate and thank you for everything! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />What really happened is that some time ago, the Ubi-world operator gave me the wrong transponder settings...!<br />(the previous ones I had were correct)<br /><br />I guess there must be at least two different settings to receive those channels, and since my dish is a small one, it is only able to receive one of them. <br /><br />I talked with the installer who insisted he did his job right. Then I called again Ubi-World, spoke with their technician, but was not very helpful and told me to call the installer again. <br />(In fact, the Ubi-world technician asked me whether I was a subscriber or not, and after I told him I was not *yet*, he didn't seem very willing to find the problem... oh well!) <br /><br />Then I went back to my PC, searched in the Aus City forums for the frequency/settings of the Mega Cosmos, applied them on the decoder and viola! <br /><br />Then I called again the installer and apologised, then called also Ubi world and finalised the contract. <br /><br /><br />Summary:<br /><br />1) The installer did his job correctly.<br />2) The Ubi World operator gave me wrong decoder settings (this happened a week ago).<br />3) The Ubi world technician did not want to help me troubleshoot a mistake created by the Ubi-World operator, as I wasn't a subscriber *yet* (well now I *am*). <br />4) I found the settings by myself and applied them. <br /><br />All in all, happy ending, just wasted my morning! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />Have a great time everyone and thank you for being supportive, you are all the best!<br /><br />Peter