Ja<br /><br />If you have a look at the TV+ T&C's they are industry standard T&C's I saw them last week and compared them to Optus, Telstra's and UBI's and they all had similar clauses..<br /><br />Have a look at the UBI T&C's<br /><br />Page 2- 3.2 We shall not be liable to you for any delay or interuption of the service, changes in programing or any programing errors..<br /><br /><br />Regarding the disconnect notice old TARBS T&C's from memory rolled over to new 12 month term (I stand to be corrected on this as its from memory) I know industry standard is 1 month notice after term.....<br /><br />The negligence thing I saw in the Optus contract but since majority of connections are for existing or former TARBS customers this shouldnt be an issue - is it an issue for you??<br /><br />Regarding the free net connection.. TV+ are running a seperate discount package for all customers that signup as advertised in the Vesti & Glass if you elect to take that discount package no free dialup is available (it will be if you complain hard enough though hehehe I didnt say that but I complained about this same issue)<br /><br />All customers took up service before 20th of Nov signed a different form that had dialup as an option. Current form dosent have dialup but will in the new year.<br /><br />Hope this helps.. anything else???