Smyrna,<br /><br />You'll need to get a technician to check the dish for you.<br /><br />The SL and SQ must be at the levels I wrote above. When UBI do a change in the line-up or add any new changes the IRD will not be able to recieve the update stream. Most times if the SL/SQ drops to low levels your IRD will go to Program Not Authorised.