Dan04, <br />Did you miss the point whome is making?<br /><br />WTF do you mean "bad luck". I hope this is not the official TV Plus "view"?<br />...The customer is <strong>always right!</strong><br />Providers, now days need to be customer focused. This is not a banana republic, man. You don't go around saying "tough!" or "bad luck". <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" />