I think these are standard, industry terms and conditions. I've checked out the terms for both Optus TV and Optusnet cable, and they have exactly the same type of clauses - <br /><br />"Optus will take reasonable care not to cause any damage, Optus' installation, inspection and maintenance of the Service may cause damage to your premises. You accept the risk of any damage occurring, even if it is caused by a negligent act or omission of Optus or its employees, contractors or agents"<br /><br />I've also had a look at UBI and they have many of the standard clauses that you'll find in these types of contracts - <br /><br />"2.3 We may from time to time vary the programming of the Service or discontinue part of the Service without notice to you and without any adjustment to the Subscription Fee." <br /><br />"2.6 Under no circumstances shall we be required or obliged to make good the Premises after an installer has repaired, removed or replaced the decoder box or satellite equipment." <br /><br />"3.1 To the extent permitted by law, in no event shall we be liable for any claim by you for loss or damages including, but not limited to, claims for faulty design, damage done on connection of the decoder box, defects in the decoder box negligent or misleading advice, damages arising from loss or use of the decoder box, and any indirect special or consequential loss, damage, injury or death to any person or the property of any person and we, to the same extent limits our liability, if any, to you to the value of the decoder box and to the fullest extent permitted by law you hereby release and indemnify us and forever hold us harmless against any such claim."<br /> <br /> <small>[ 09. April 2005, 03:07 PM: Message edited by: reuder ]</small>