Remember when you first subscribed to tarbs they gave you a booklet of the setting of the box, what i would suggest is that if you can manage to see the menu adjust the old settings note: on that booklet it says do not do force remote or map channels there is no harm in that i've done it and you have to do it so that it can save your new settings but if its a matter of not being able to see the settings menu i would suggest what other freinds did check all your cable connections