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#20320
Wed 22 Dec 2004 10:02:PM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
looks like tvplus has encrypted its balkan package. cant't access it using old tarbs stb.
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#20321
Thu 23 Dec 2004 12:07:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Nup, you need to do a channel scan again <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#20322
Thu 23 Dec 2004 12:32:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
nah, this kind of thing has happened before, where the stb just "forgets" and then you go to force remote update and everything's back. Now nothing, it just says loading NIT blah blah
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#20323
Thu 23 Dec 2004 01:32:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
yep, I know a friend with the same problem
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#20324
Thu 23 Dec 2004 01:35:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
but cannot force an update on PAS8, just a channel reload, from memory. :|<br />...or was that only for 3110's...
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#20325
Thu 23 Dec 2004 02:16:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
so, anyone else experiencing the same difficulties?? by the way, i can get the arabic WMI package on pas 8
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#20326
Thu 23 Dec 2004 02:26:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Reuder, <br />Press and hold the reset for around 20-30 seconds. Then go in and add the transponder freq again and do a channel update/force reload.
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#20327
Thu 23 Dec 2004 02:41:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
nope vlad, doesnt work. the little yellow light comes on during the whole NIT process, then when it finishes, the light stays on for a second, then it goes turns off. What has Tvplus done?
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#20328
Thu 23 Dec 2004 02:42:AM
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Joined: Jul 2004
Posts: 33
Astronaut Level 1
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Astronaut Level 1
Joined: Jul 2004
Posts: 33 |
Congrats Vlado.<br /><br />I hope that you will be a dedicated servant to us mortals. Izvini malo zajebancije.
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#20329
Thu 23 Dec 2004 02:49:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
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#20330
Thu 23 Dec 2004 02:54:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
reuder,<br />The yellow light means you have a transponder signal, which is good. Is the yellow light on now?
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#20331
Thu 23 Dec 2004 02:57:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
jj, reuder,<br /><br />Thanks guys <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />@Reuder - ummm, in the signal meter does it show good signal Quality/Strength? and check the transponder hasn't gone back to the UBI settings.
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#20332
Thu 23 Dec 2004 03:04:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
yeah i know what the yellow light means <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> currently no yellow light, signal level 60, quality 0. It seems to have gone back to the old tarbs settings with 1 unauthorised and 2 ESPN, up to 9. Although, transponder settings don't revert back to Tarbs settings, they remain 12726
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#20333
Thu 23 Dec 2004 03:16:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
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#20334
Thu 23 Dec 2004 03:21:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
hehe <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#20335
Thu 23 Dec 2004 03:56:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Hey Reuder,<br />Try disconnecting the power for 5 minutes. power up again, stick in the transponder again and do a force update
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#20336
Thu 23 Dec 2004 04:15:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
hey vlad, nope still no go
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#20337
Thu 23 Dec 2004 04:28:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Have you got a PC close by? If so, connect a null modem cable to the com port and dump the screen in a file and send it to me. There must be something wrong with the transponder settings.<br />Ok try setting S/R 28067 and reload. Then try 12724H and try. I think the 24C64 has problems switching the tunner.
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#20338
Fri 24 Dec 2004 02:03:AM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
hey vlad, thanks for all your help, unfortunately i dont have the comp near the STB. the thing that gets me is, that the STB can do all the other frequencies on pas8 ,just not 12726
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#20339
Fri 24 Dec 2004 02:27:AM
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Joined: Aug 2004
Posts: 37
Astronaut Level 2
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Astronaut Level 2
Joined: Aug 2004
Posts: 37 |
hey Vlad....I got the same problem as reuder, with the only difference that I can't get any frequency on pas8. Does that mean that there is a prob with my decoder and I need a new one, or can i update my reciever software (is that possible for the tarbs box?) - as was suggested to me.
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#20340
Fri 24 Dec 2004 02:28:AM
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Joined: Aug 2004
Posts: 37
Astronaut Level 2
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Astronaut Level 2
Joined: Aug 2004
Posts: 37 |
hey Vlad....I got the same problem as reuder, with the only difference that I can't get any frequency on pas8. Does that mean that there is a prob with my decoder and I need a new one, or can i update my reciever software (is that possible for the tarbs box?) - as was suggested to me.
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#20341
Fri 24 Dec 2004 04:37:AM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
Hello All<br /><br />I can update you all what has been happening here..<br /><br />Panamsat & Globecast have been working on testing of encryption on the Trasponder.<br /><br />TV+ has been advising customers for the last 2 months in the VESTI and Serbian Voice to sign up by the 20th of Dec.. if you have the old tarbs box well...<br /><br />Anyway some TV+ customers have complained so Panamsat will reverse the config changes overnight please check it tommrow and it will work.. <br /><br />In the meantime fill these forms and fax them to 1800 500 677<br /><br /> http://www.tvplus.tv/Serbian%20Application.pdf <br /><br />Cheers
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#20342
Fri 24 Dec 2004 05:07:AM
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Joined: Jul 2004
Posts: 476
Payload Specialist Level 2
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Payload Specialist Level 2
Joined: Jul 2004
Posts: 476 |
yay ..I noticed BK had some lines the other day, and they werent there before I dunno whats happening with it, could be all this testing. Satfreak wats with the "tijanic's" company (RTS)?
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#20343
Fri 24 Dec 2004 05:30:AM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
Still waiting on Tijanic to get his act together..
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#20344
Fri 24 Dec 2004 06:25:AM
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Joined: Jul 2004
Posts: 476
Payload Specialist Level 2
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Payload Specialist Level 2
Joined: Jul 2004
Posts: 476 |
geee tijanic is a pr... well wont say it I might be banned, and I sure dun want that LOL...
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#20345
Fri 24 Dec 2004 06:07:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Aaahhh,<br />So it <strong>was</strong> TV+ what was screwing it up?<br /><br />Nice of them to let us know <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br />Ok, so thats another minus to TV+... <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />
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#20346
Fri 24 Dec 2004 06:49:PM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
No VLAD it was PANAMSAT... & GLOBECAST
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#20347
Fri 24 Dec 2004 06:50:PM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
And FYI it is all fixed..<br /><br />It was only 5 - 10% of TARBS boxes and those boxes that constantly power down their boxes..<br /><br />ie if you are watching PAS8 DONT TURN YOUR BOX OFF..
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#20348
Fri 24 Dec 2004 11:30:PM
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Joined: Mar 2004
Posts: 557
Payload Specialist Level 3
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OP
Payload Specialist Level 3
Joined: Mar 2004
Posts: 557 |
satfreak we never turn our boxes off. sometimes the tarbs stb forget what's going on and revert back to tarbs settings
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#20349
Sat 25 Dec 2004 12:32:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Satfreak,<br /><br />A. The fact that's it's all fixed now doesn't mean the inconvenience to viewers never happened.<br />B. How can PANAMSAT & GLOBECAST be playing with TV+'s encryption without TV+ requesting it?<br />C. Where was the back out plan for the "if it doesn't work"? Maybe it wasn't even treated as a project?<br /><br />Yes I know you may jump at the fact that everyone is in a test period and no one is guaranteeing the service anyway, but the providers are in a test period by us, the viewers. It would have given TV+ so many positive points if they had, as a courtesy, advised us that there will be testing for the next 24 hours. This way you set the expectation and keep the anxiety levels down. If you further, get the testing over and done with in less than the time specified, you would have over delivered and again scored some bonus points <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />Regards,<br />Vlad...
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#20350
Sat 25 Dec 2004 05:32:AM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
Vlad<br /><br />Thanks for the constructive feedback,,<br /><br />A) TV+ are aware it was an issue for users<br />B) TV+ were advised by PANSAMSAT and Globecast that the work were low risk and non impact..<br />C) Back out plan (roll back was implimented) but we are dealing with NAPA Valley Calfornia, time difference obviously caused issues..<br /><br />TV+ wernt aware of impact till all the "freebies" started calling in - those that are watching the signal and not paying for it...<br /><br />Vlad again TV+ welcome the feeback<br /><br />TV+ phone lines were not ringing hot by complaining customers but by customers signing up.. to watch the signal<br /><br />Thanks
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#20351
Sun 26 Dec 2004 12:32:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Satfriek,<br />Well all I can tell you that there in fact was an impact and that prospective customers, the ones you call "freebies", were impacted.<br />All I’m saying is there should have been a project plan in place, if for no other reason then to keep a close eye on things and one should never rely on the o so common frase “Trust me there will be no impact”!<br />It would have also been a good test for when TV+ actually does go live. Oh well… <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#20352
Sun 26 Dec 2004 02:57:AM
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Joined: Sep 2004
Posts: 61
Astronaut Level 2
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Astronaut Level 2
Joined: Sep 2004
Posts: 61 |
You sound like real optimist, Vlad.<br />All we (prospective customers) can hope for is direct debit or CC charge... <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />
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#20353
Sun 26 Dec 2004 05:51:AM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
Vlado<br /><br />I agree and will ask the powers that be to talk to you and others to ensure future testing goes to plan,,,<br /><br />Cheers
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