Despite playing a more important role in the wake of 9/11, the security guard industry remains plagued by inadequate training and standards in many states, indicates new research. By and large, security guards say they're unprepared to handle problematic people and physical altercations and to protect themselves. They strongly endorse the need for systematic and standardized training in the $7 billion-a-year industry.

Source: Security guard industry lacks standards, training, report says