National Cyber Alert System
Cyber Security Tip ST04-009


Identifying Hoaxes and Urban Legends

Chain letters are familiar to anyone with an email account, whether
they are sent by strangers or well-intentioned friends or family
members. Try to verify the information before following any
instructions or passing the message along.

Why are chain letters a problem?

The most serious problem is from chain letters that mask viruses or
other malicious activity. But even the ones that seem harmless may
have negative repercussions if you forward them:
* they consume bandwidth or space within the recipient's inbox
* you force people you know to waste time sifting through the
messages and possibly taking time to verify the information
* you are spreading hype and, often, unnecessary fear and paranoia

What are some types of chain letters?

There are two main types of chain letters:
* Hoaxes - Hoaxes attempt to trick or defraud users. A hoax could be
malicious, instructing users to delete a file necessary to the
operating system by claiming it is a virus. It could also be a
scam that convinces users to send money or personal information.
Phishing attacks could fall into this category (see Avoiding
Social Engineering and Phishing Attacks for more information).
* Urban legends - Urban legends are designed to be redistributed and
usually warn users of a threat or claim to be notifying them of
important or urgent information. Another common form are the
emails that promise users monetary rewards for forwarding the
message or suggest that they are signing something that will be
submitted to a particular group. Urban legends usually have no
negative effect aside from wasted bandwidth and time.

How can you tell if the email is a hoax or urban legend?

Some messages are more suspicious than others, but be especially
cautious if the message has any of the characteristics listed below.
These characteristics are just guidelines--not every hoax or urban
legend has these attributes, and some legitimate messages may have
some of these characteristics:
* it suggests tragic consequences for not performing some action
* it promises money or gift certificates for performing some action
* it offers instructions or attachments claiming to protect you from
a virus that is undetected by anti-virus software
* it claims it's not a hoax
* there are multiple spelling or grammatical errors, or the logic is
contradictory
* there is a statement urging you to forward the message
* it has already been forwarded multiple times (evident from the
trail of email headers in the body of the message)

If you want to check the validity of an email, there are some web
sites that provide information about hoaxes and urban legends:
* Urban Legends and Folklore - http://urbanlegends.about.com/
* Urban Legends Reference Pages - http://www.snopes.com/
* Hoaxbusters - http://hoaxbusters.ciac.org/
* TruthOrFiction.com - http://www.truthorfiction.com/
* Symantec Security Response Hoaxes -
http://www.symantec.com/avcenter/hoax.html
* McAfee Security Virus Hoaxes - http://vil.mcafee.com/hoax.asp
_________________________________________________________________

Authors: Mindi McDowell, Allen Householder
_________________________________________________________________

Produced 2007 by US-CERT, a government organization.

Note: This tip was previously published and is being re-distributed
to increase awareness.

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