Yes still no ADSL for them<br />So that other guy in our area has got it to, is he on the forum or just another hanger on picking up the scraps

Well you can't help Bad luck. You can't help all these days. Come to think of it most people today you should not help them. why? they're just pigs!! not the way I was brought up to be so anti-social.<br />The World is turning this way, snobs, snobs.

G'Day People,<br /><br />I am in the process of getting ADSL at Cashmere and anticipate no problems, since two other people in my street already have it.<br /><br />However, like any large organisation, Telstra managed to get it wrong in converting my ISDN back to a standard line.<br /><br />I had two lines before I got ISDN because I have a life threatening ilness and can not afford to be crawling around the floor swapping over internet and telephone lines in an emergency.<br /><br />Telstra obviously believes that the only reason people have two lines is so that they can have 128K ISDN and therefore disconnect the second line as naturally as the sun comes up in the morning.<br /><br />So they did not bother to ask me or tell me that they would do so, I only found out when I got home and went to plug in my old dial up modem.<br /><br />When I contacted Telstra, I was told that it would take four days to reconnect the line, even with a medical priority.<br /><br />I explained to them that there was an escalation process they could follow to get it connected the next day, which worried them that I knew about it, and they undertook to do so.<br /><br />Despite dealing with several different people on different days,each of whom gave the same comitments, it took the full four days to get the line re-connected (to the outside of the house), even with medical priority.<br /><br />However, it still wasn't connected at the socket, so it took an after hours callout as well, because the tech who disconnected the line did so inside the wall behind the socket.<br /><br />As a result, I have had a an official complaint raised in QUESTUS (Telstra's regulatory imposed complaint recording process that replaces CICERO)<br /><br />I can only hope TPG do their bit better.<br /><br />Gazza

Gazza,<br /><br />How are you? You know the funny thing? On Friday at 10.00am I was going out and I found these two contractors pacing up and down out the front of my place looking at the poles. The guy was climbing the pole so I chucked a U-turn and spoke to the guy and asked what he was doing as they weren't Telstra guys. I said please don't disconnect my lines by mistake as I am downloading. Did it make any difference? No, I found my modem flashing when I got home. Is there a saying? F.u.c.k. you Jack, I am alright. I am very happy with TPG and I find the speeds incredible, so should you. I downloaded a 185 Mb file the other day. It downloaded at 152Kb a second and took 22 minutes to download that. I have no complaints. I don't think you should have any trouble as a few around this area have now connected with TPG and they also have had no trouble.<br />Phil

Are TPG new price increases going to effect you Phil?

I spoke to them and they said NO!! but if anything changes you all will know about it, TRUST ME!!!

If they increase my monthly fee I'm off to another company a extra 20 bucks is a bit rich.

Yes any luck it will stay at $49, But I smell Telstra is behind this!!.