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Joined: Feb 2001
Posts: 381,904
Launch Director
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OP
Launch Director
Joined: Feb 2001
Posts: 381,904 |
A Navi Mumbai couple successfully sued an airline for charging ₹7,200 for adjacent seat reservations, a practice deemed an unfair trade practice. The Maharashtra State Consumer Disputes Redressal Commission upheld a lower court's order, stating the airline used a 'dark pattern' by withholding information about available free seats, misleading passengers into paying extra. Source: Airline unfairly charges premium, when free seats available - how passengers won case
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