Hahaha,<br /><br />Sounds like microsoft tech support <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" /> <br /><br />Yeah, I also get so frustrated with UBI's tech staff that I feel like going up to them in a Nick Burns style..."Move!" and just fix it myself!<br /><br />...and it's so true...you pay peanuts, you get monkeys <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />