Thank you very much for taking the time to send us that feedback about the Balkan package.<br /><br /> <br /><br />The latest information regarding the Balkan Service here in the Customer Care Centre is the following:<br /><br /> <br /><br />1. Pink Extra (Ch 35) and Planeta TV (Ch 32) will both be on-air as soon as we receive the respective live contribution feeds from Europe – Pink Extra is expected to be on-air mid week, and Planeta TV sometime later <br /><br /> <br /><br /> <br /><br />2. We are about to receive a new contribution feed for Pink Plus – this feed does not have any of the “exclusive to TV Plus” messages that are being inserted on our current Pink Plus feed <br /><br /> <br /><br /> <br /><br />3. We have agreements for all 6 Balkan channels that are currently on-air on our platform – UBI has exclusive broadcast rights for all these channels in Australia - we are in discussions with the respective broadcasters so that they honour their agreements with us, and we are confident that very soon we will be the only service through which these channels can be accessed in Australia <br /><br /> <br /><br /> <br /><br />4. We recommend people interested in the Balkan channels create a contract with UBI now, and return it (with payment) ONLY when we notify them on-air about encryption – this way they can enjoy continuous viewing of the channels and not be caught up in the rush when we commence encryption <br /><br /> <br /><br />5. We will be proactively contacting the 130 Balkan subscribers to advise of the above news – we will also be running advertisements/press releases to raise community awareness and understanding of what the facts are regarding Balkan language channels in Australia