You can also take action against them via the Small Claims Tribunal in your state.<br /><br />It will cost you $30 to lodge a claim and they are obliged to attend the hearing ( no lawyers are permitted ). If they dont turn up , you automatically win. Even if they do turn up , they will lose for not providing the service. <br /><br />You can then ask that resitiution is made including the money you lost to them , the $30 for the hearing and travel costs <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />