Very well then.<br /><br />However this clause has not been made available on the UBI website, nor was it mailed out to customers, thus not keeping customers informed until the last minute, and that's if they happen to read it, and in the case of Engineer, if they happen to receive one. He said for 2 installs he only got the one.<br /><br />Might I suggest you conact your web team, and have them update the legal documentation under "T & C's"?<br /><br />RATLSNAKE