Thanks Lazer

My only issue is they shouldn't block it though, only the UBI channels.

And besides I really desperately don't want to go through their painful call centre as they just don't help, they stick with what they're trained and don't help but will use it as a last resort. I read an older thread that said try doing a rescan of the box BUT dont scan for ANY UBI or Selec TV channels but just the FTA ones. Do you think it still works? This worked for the MDS boxes.