I hope someone can help me as I see the Administrator of this forum lives in the same suburb as I do and I hope someone can shed some light on this.<br />I have applied for ADSL from Optus and in simple terms, they tell us that the exchange is full or we cannot have it. Could this be possible? as friends told us that the exchange was updated only 2 months ago and how could it be already full considering Cashmere is only a very small suburb, mainly acreage and how can this happen? What could stop us getting ADSL? as I don't understand all this technical jargon. I have a friend not far from me who has connected to Telstra Bigpond with no problems, why the difference? We live in a new estate, surely the wires would have been updated to suit the new estate. Can someone please help? <br />Paul