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#13596
Sat 20 Nov 2004 07:50:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
As some of you have noticed UBI's Turkish package has been encrypted as of this morning.<br />Now all you naughty boys out there using or thinking of buying pirated boxes out there think twice before buying those expensive boxes because you will look stupid when you invest over a $1000 and all you will have is a black screen.<br />Phil
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#13597
Sun 21 Nov 2004 08:27:AM
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Anonymous
Unregistered
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Anonymous
Unregistered
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Yes I have spoken to 2 families that have the modded boxes their boxes are still working on the turkish channels.
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#13598
Sun 21 Nov 2004 01:35:AM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
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#13599
Sun 21 Nov 2004 04:23:AM
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Joined: Aug 2004
Posts: 408
Payload Specialist Level 2
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Payload Specialist Level 2
Joined: Aug 2004
Posts: 408 |
so are moded boxes working or not at the moment???
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#13600
Sun 21 Nov 2004 03:07:PM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
they are working for the moment
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#13601
Mon 22 Nov 2004 04:35:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
Well I hope UBI do something about these moded boxes as they will eventually hurt all if the numbers increase. The public need to realise that there is a price for any service and if they want UBI to continue to provide and improve this service (which we now take for granted) then they need to pay for it like anything else.
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#13602
Mon 22 Nov 2004 04:36:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
Is there any news on the new UBI boxes as I get a different message everytime I call them. The latest I have been told is 4 weeks.
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#13603
Mon 22 Nov 2004 05:03:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
Yes I know I have been told the same. I will find out more in the next day or so.<br />Phil
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#13604
Mon 22 Nov 2004 05:37:PM
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Joined: Nov 2004
Posts: 30
Astronaut Level 1
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Astronaut Level 1
Joined: Nov 2004
Posts: 30 |
When i enter all the right frequencies to be able to watch the UBI preview i only get to see channel 1 ESC Arabic, channel 23 ATV Turkish and channel 34 BN Serbian? No Mad Tv or anything else.They come up as channel unavailable or not autorised. Any clue on what the problem might be?
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#13605
Mon 22 Nov 2004 06:12:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Masters, and everyone else with the same question.<br /><br />Yes, you will get that message and a whole lot more of different flavours of the same, even up to the point where everything will lock up if you keep fiddling with the installation settings of the STB3100 STU (old TARBS box).<br /><br />Now the reason is that UBI are (deliberately or otherwise) not sending all the info the box needs to receive.<br />The more times you reload the further you are corrupting your authorisation list that eventually you'll be left with an empty list and therefore not be able to watch any channels at all.<br />There is no use repetitively forcing a reload as UBI ain't sending squat! (yet)<br />If you are unable to wait, buy a free to air box, otherwise...well I recon about Feb-Mar 2005 <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#13606
Tue 23 Nov 2004 03:46:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
Anyone know how to re enable the IRD. Family friend of ours played around with the settings and now it is disabled. UBI Technical support was not able to help.
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#13607
Tue 23 Nov 2004 04:02:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
Yes thats a mistake, some have had pictures for a while with these tarbs boxes, they now decide to play with them, and now they have NOTHING!!!<br />Remember the tarbs boxes are not designed to run under FTA.
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#13608
Tue 23 Nov 2004 04:09:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
I suppose this is the result of too many people finding out the pin number giving them access to sensitive areas.
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#13609
Tue 23 Nov 2004 04:23:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
yes I have warned before, If you have pictures don't stuff around with them.
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#13610
Tue 23 Nov 2004 06:15:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by Engineer:<br /><strong> Anyone know how to re enable the IRD. Family friend of ours played around with the settings and now it is disabled. UBI Technical support was not able to help. </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">What's the exact error message? IRD is disabled, channel not authorised or what?
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#13611
Wed 24 Nov 2004 08:40:AM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
IRD disabled but it has been sorted out. It was a matter of talking to the right person at UBI. It took a while but we got there. Thanks anyway.
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#13612
Wed 24 Nov 2004 01:35:AM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Engineer, That's why I asked. IRD disabled is reversable <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />
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#13613
Wed 24 Nov 2004 04:02:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
Thanks Vlad, but the first Technical staff I spoke to tried very hard to convince me that the receiver was damaged. I know that wasn't the case so I just waited 10 minutes and called back to talk to someone else who obviously new what to do.
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#13614
Wed 24 Nov 2004 07:50:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Hahaha,<br /><br />Sounds like microsoft tech support <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" /> <br /><br />Yeah, I also get so frustrated with UBI's tech staff that I feel like going up to them in a Nick Burns style..."Move!" and just fix it myself!<br /><br />...and it's so true...you pay peanuts, you get monkeys <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" />
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#13615
Fri 26 Nov 2004 02:16:AM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
It's funny most people are still changing the frequency hoping to have the Turkish channels free.<br /><br />IRD Disabled can be fixed.<br /><br />PNA can be fixed.<br /><br />Alot of customers are not following the instructions from UBI. The best way to fix PNA is to leave the IRD on standby for 1hr and customers still call back after 30mins saying its PNA.<br /><br />Lose Signal Rain In The Area (NSRIA) is mostly only displayed if they have the incorrect settings in Transponder Settings or have not correctly aligned the dish and receiving very low signal level and quality.<br /> <br /> <small>[ 25. November 2004, 06:30 PM: Message edited by: Liski ]</small>
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#13616
Fri 26 Nov 2004 02:26:AM
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Anonymous
Unregistered
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Anonymous
Unregistered
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Mr liski sound like he works for UBI.<br />who cares as long as we get good info
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#13617
Fri 26 Nov 2004 02:54:AM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
Haaaaaa plenty of confusion in this forum, nobody know anyone.
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#13618
Fri 26 Nov 2004 05:02:AM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
was TGRT Turkish channel any good cause i was just wondering y didt UBI get that channel aswell ?? <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />
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#13619
Fri 26 Nov 2004 04:05:PM
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Joined: Nov 2004
Posts: 64
Astronaut Level 2
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Astronaut Level 2
Joined: Nov 2004
Posts: 64 |
Lazer,<br /><br />Laest I know is negotiations are continuing between UBI and TGRT. TGRT is urging the Turkish public to put pressure on UBI.
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#13620
Fri 26 Nov 2004 04:19:PM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
ok thanks for the reply <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />
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#13621
Fri 26 Nov 2004 04:29:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
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#13622
Fri 26 Nov 2004 04:35:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Liski....<br />Sounds like you’re a UBI techo. <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />Um, NSRIA could also be because the transponder freq's cannot be saved in a modified box where the 24C64 is write protected. You can leave the box on standby all you want, won't make a difference <img border="0" title="" alt="[Wink]" src="images/icons/default/wink.gif" /> <br /><br />However, you guys seem to be totally ignorant about the real problem or do you purposely play dum? <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" /> <br /><br />Folk are pulling their hair out because UBI is sending week half transponder signals and when people do forced updates, the PDT's, SDT's…, corrupt their channel admin section of their firmware. This is only on the STB3100.<br /><br />The STB3110 hasn't got that problem cause (fortunately for them) it doesn't accept UBI's update packets <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />Just to add… don’t think people are stupid. They follow what the forum says to the letter. Even pay installers to move their dish to B3 only for the installers to tell them to leave their dish on PAS 8 if they own a STB3100 ‘cause it just won’t work on UBI.<br /><br />I suggest you get someone to fix this as people are getting sick of UBI stuffing them around and have moved their dishes back to PAS 8.<br /><br />This is all due to the <strong>incompetency of the UBI technicians</strong>.<br /> <br /> <small>[ 26. November 2004, 08:38 AM: Message edited by: Vlad ]</small>
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#13623
Fri 26 Nov 2004 04:42:PM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
To my knowledge a unmodified STB3100 will work on UBI. People with a 3100 or 3110 should not do a Forced Remote Update only Mapping Channels.<br /><br />I never said or think people are stupid.<br /><br />I'm only here trying to help with correct information.<br /> <br /> <small>[ 26. November 2004, 08:44 AM: Message edited by: Liski ]</small>
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#13624
Fri 26 Nov 2004 04:46:PM
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Anonymous
Unregistered
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Anonymous
Unregistered
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vlad<br />I don't know where you get you info from but I have connected over 30 to UBI using the older box and in every case I moved the dish first, set the frequecies, and checked that the box time date were correct and make sure it saved the settings, then I told the customer to ring UBI for connection for the Turkish package, nobody has rang me back? why they are watching UBI.<br />Again like most have said these boxes are not a FTA box and they don't behave correctly in that mode.<br />fred
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#13625
Fri 26 Nov 2004 04:54:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
So what Fred is doing by the look at it is <br />1/move the dish<br />2/change the freq<br />3/Make sure it has saved correctly<br />4/collect your $$$<br />5/leave the house with the TV showing "NOT AUTHORISED"<br />6/let them do the UBI talking to get connected over the phone.<br /><br />that sound like in and out.
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#13626
Fri 26 Nov 2004 04:54:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Fred,<br /><br />Long story but in essence UBI isn’t sending one part of the channel admin signal down to the boxes. Now that’s fine if you don’t need to update the channel admin <strong>but</strong> if you have received in the past a corrupt download there is no way of repopulating the STB’s. This is why many people can only get ESC. As channel one is in the P1000 override.<br />My recommendation is please don’t comment on something you don’t understand as it works to the determent of people who are trying to do root cause analis.
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#13627
Fri 26 Nov 2004 05:29:PM
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Anonymous
Unregistered
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Anonymous
Unregistered
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I just collect my money mate and go, Just to check I just rang 3 of the customers that I moved their dishes weeks ago and the three have there services working, and I have not had anyone other ring me complaining that the box isn't working So what does all this mean the other 27 are watching TV.<br />I just move the dish!, Do the Box, leave them with a blank screen and GO.
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#13628
Fri 26 Nov 2004 05:36:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
VLad<br />I've never had trouble with any of the early boxes (3100) But I had one that was a PIG!!! and behaved eratically so I took the lid off and found it had a MODDED chip in it.<br />Interesting!
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#13629
Fri 26 Nov 2004 05:56:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Phil,<br />Yep, you'll also find there has been a track cut off,...bla, bla.<br /><br />What pisses me off is that I’ve literally spent days identifying what the cause of the screw up is. I have come across many box’s and have narrowed the symptoms down and I am positive I have found the root cause.<br /><br />You see, at around 2:00AM one morning, while UBI was shifting programs from transponder to transponder and not all channels were populated, I did a reload on my box and to my delight it had successfully downloaded the full (uncorrupted) update and the PNA messages were gone. When I went into the Channel Authorisation screen I saw the list was fully populated.<br />So two days later, when all the channels were set in their new “homes” I did a reload and…you guessed it, it downloaded a corrupt batch and all my channels were gone! Back into the Channel Authorisation screen and I found I lost all my channels. Only a hand full of P’s.<br /><br />Now if you have an old TARBS box and just change the transponder freq and don’t do a channel update, Your channel auth is in tact so you can view,<strong> what Mr Boulos promised, their free months worth!</strong><br />For us poor folk that actually did the forced update <strong>at the wrong time</strong>…well suck eggs <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" /> <br /><br />What I am desperately trying to explain to UBI is that if they want people to rejoin, strengthen the signal and allow people who paid $70 for their dish to be moved, to be able to unload TARBS channel’s and reload UBI.<br />At the moment they are aggravating the folk. <img border="0" title="" alt="[Roll Eyes]" src="images/icons/default/rolleyes.gif" /><br /> <br /> <small>[ 26. November 2004, 10:01 AM: Message edited by: Vlad ]</small>
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#13630
Fri 26 Nov 2004 05:57:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
</font><blockquote><font size="1" face="Verdana, Arial">quote:</font><hr /><font size="2" face="Verdana, Arial">Originally posted by P Debono:<br /><strong> VLad<br />I've never had trouble with any of the early boxes (3100) But I had one that was a PIG!!! and behaved eratically so I took the lid off and found it had a MODDED chip in it.<br />Interesting! </strong></font><hr /></blockquote><font size="2" face="Verdana, Arial">There is also an explanation for that too <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#13631
Fri 26 Nov 2004 06:08:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
The signal strenth isn't the Problem, Its actually stronger than globecast, remember Its a HP Beam cut in half.<br />Hang will do a check now!!
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#13632
Fri 26 Nov 2004 06:14:PM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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OP
Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
Globe cast and All the UBI transponders are that close to each other its not funny.<br />looking at GlobeCast I just found another channel<br />"KURDSAT"<br />Phil
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#13633
Fri 26 Nov 2004 06:17:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Phil,<br />For normal broadcast it doesn't oppose a problem. But remember that for a firmware download, it won't suffice as there is no CRC checking. One bad bit and you could loose the lot! <img border="0" title="" alt="[Smile]" src="images/icons/default/smile.gif" />
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#13634
Fri 26 Nov 2004 06:24:PM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
yes the UBI signals are alot strounger then the globecast signals when it rains hard here the only channels that stay alive and have picture are the UBI channels the globecast channels die out with heavy rain but ubi ones need hail stones for the signal to cut out <img border="0" title="" alt="[Big Grin]" src="images/icons/default/grin.gif" />
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#13635
Fri 26 Nov 2004 06:50:PM
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Joined: Aug 2004
Posts: 583
Mission Pilot Level 2
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Mission Pilot Level 2
Joined: Aug 2004
Posts: 583 |
Unfortunately, the Signal Strength is not the issue. Half the time UBI doesn’t even send down the update and the other half is that the update sent down is corrupt!<br /><br />My suggestion is... Before they start business is to sort this out ASAP. Even if it means set up a transponder as the “home”, in the interim, to only supply clean, strong and<strong> UNCORRUPTED </strong> updates to the STB’s.<br /><br />But if they don’t want to loose any more potential customers… <strong> They have to do it NOW!!!</strong>
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