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happy baby
by Webmaster - Thu 13 Mar 2025 02:00:AM
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bat sink
by Webmaster - Thu 13 Mar 2025 12:00:AM
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#17356
Fri 26 Aug 2005 01:54:PM
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Joined: Nov 2004
Posts: 20
Space Cadet
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OP
Space Cadet
Joined: Nov 2004
Posts: 20 |
Since yesterday, no arabic channel is available (I also found that turkish channels as well not available, while macedonian exists?).<br /><br />I called UBI yesterday and they said that the engineers are working to fix this problem and that it will be fixed around mid day tomorow (which is today). He confirmed that this is a UBI problem?<br /><br /> <img border="0" title="" alt="[Frown]" src="images/icons/default/frown.gif" /> <br /><br />LiskiTV, can you please confirm that this is the case and it's gonna be fixed today. There is an important soccer match tonight and I hope that I won't miss it <img border="0" title="" alt="[Frown]" src="images/icons/default/frown.gif" />
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#17357
Fri 26 Aug 2005 02:19:PM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
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#17358
Fri 26 Aug 2005 05:13:PM
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Joined: Aug 2004
Posts: 408
Payload Specialist Level 2
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Payload Specialist Level 2
Joined: Aug 2004
Posts: 408 |
does everyone have the same problem or just some boxes?
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#17359
Fri 26 Aug 2005 05:16:PM
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Joined: Feb 2004
Posts: 3,815
Mission Commander
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Mission Commander
Joined: Feb 2004
Posts: 3,815 |
the boxes just need to recieve the update a few changes are happening now
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#17360
Sat 27 Aug 2005 07:38:AM
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Joined: Dec 2004
Posts: 367
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Dec 2004
Posts: 367 |
People who've paid for the service, it's been 2 -3 days still have no channels, and they still remain quiet and searching for a solution in this form.first of all , that not the place to search for a solution, for the people who were affected. This country has consumer affair to deal with these problems.This should be an example for new coming customers.
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#17361
Sat 27 Aug 2005 07:45:AM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
mr_mixer,<br /><br />Not sure where your getting 2-3 days but try like 28 hours.<br /><br />If you have Black Screen:<br /><br />- Unplug your decoder from the power point for 60sec<br /><br />- Switch on and then leave the decoder on Stand By (Red Light) for 60sec<br /><br />This should fix the problem.<br /><br />As per the UBI Terms & Condiditions it states:<br /><br />3.2 We shall not liable to you for any delay or interruption of the Service, changes in programming or any programming errors.
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#17362
Fri 26 Aug 2005 08:37:PM
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Joined: Dec 2004
Posts: 367
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Dec 2004
Posts: 367 |
Liski ,<br />I read the contract 3 months ago.And I am not a member anymore....
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#17363
Fri 26 Aug 2005 09:01:PM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
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#17364
Fri 26 Aug 2005 09:28:PM
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Joined: Dec 2004
Posts: 367
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Dec 2004
Posts: 367 |
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#17365
Fri 26 Aug 2005 09:44:PM
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Joined: Nov 2004
Posts: 20
Space Cadet
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OP
Space Cadet
Joined: Nov 2004
Posts: 20 |
Liski, I had a black screen yesterday and did what you just mentioned, but it didn't fix the problem.<br /><br />Do you think that the engineers finished their work and fixed the problem or not yet. Thank you.<br /><br />If you have Black Screen:<br />- Unplug your decoder from the power point for 60sec<br />- Switch on and then leave the decoder on Stand By (Red Light) for 60sec<br />This should fix the problem.
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#17366
Fri 26 Aug 2005 09:49:PM
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Joined: Oct 2004
Posts: 1,684
Mission Pilot Level 3
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Mission Pilot Level 3
Joined: Oct 2004
Posts: 1,684 |
The problem has been fixed as of midday today.<br /><br />Just put your IRD on standby for 60sec
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#17367
Fri 26 Aug 2005 10:01:PM
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Joined: Nov 2004
Posts: 20
Space Cadet
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OP
Space Cadet
Joined: Nov 2004
Posts: 20 |
Thanks Liski for your prompt response
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#17368
Sat 27 Aug 2005 01:29:AM
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Joined: Feb 2001
Posts: 4,142
Assistant Launch Director
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Assistant Launch Director
Joined: Feb 2001
Posts: 4,142 |
All channels working ok now but there will be more disruption during these changes in the next few days.
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