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#32668 Sat 17 Mar 2007 11:19:PM
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Just looking at UBI site and all new pricing it seems now each package is seperate with an option to get all channels also

http://www.ubiworldtv.com/images/ubi_pricing_guide.pdf

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LAZER #32669 Sat 17 Mar 2007 11:21:PM
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WOW $74.95 for World TV! EXPENSIVE!

reuder #32670 Sat 17 Mar 2007 11:33:PM
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Some things turn out more expensive some the same and some cheaper

Balkan, Persian and Portuguese packs all turn out cheaper
Greek, Arabic, Spanish, Turkish ( except for Lig ) remain the same

and now there is alot more Al la Carte options also

Some people might like these new prices while some others won't

What you going to do LOL....

LAZER #32671 Sat 17 Mar 2007 11:39:PM
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The best packages have got to be Balkan, Persian and Portuguese.

Also for those that wanted Vizyon a-la-carte finally got their wish.

Liski #32672 Sun 18 Mar 2007 12:50:AM
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Originally Posted by Liski

Also for those that wanted Vizyon a-la-carte finally got their wish.


Now for all those that wanted lower sub fees, will they get anything?

reuder #32673 Sun 18 Mar 2007 01:49:AM
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I don't understand your question?

Liski #32674 Sun 18 Mar 2007 03:11:AM
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u can rid the balkan package save some slots for greek chs

night_flight #32675 Sun 18 Mar 2007 03:41:AM
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Originally Posted by night_flight
u can rid the balkan package save some slots for greek chs


HAHA

reuder #32677 Sun 18 Mar 2007 06:44:AM
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when does this start?
also what is this Suspension Fee $24.95, im not under any contract, and last month the lady told me to cancel all i have to do is call 2 days before the start of the new month.
trust me im not paying any suspension fee just to cancel this ubi crap. and liski dont make threats, you send you debt colector and i`ll send you flowers.

UBI you are all a bunch of thieves, and liski i have no contract and i will cancel my sub, i just whant to know if the new spanish channel is coming and what is it, but afcourse that was all crap no new channel is coming as i said all along.

bye bye ubi, i`ll cancel my sub tomorrow monday.

roy4hire #32678 Sun 18 Mar 2007 07:46:AM
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roy4hire,

The Suspension Fee is only applicable if your putting your account on suspension (example if putting your account on hold as your moving house or going overseas).

The new Spanish channel should be on air sometime in April.

Sorry to hear that you've decided to terminate your contract.

Liski #32679 Sun 18 Mar 2007 08:29:AM
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Originally Posted by Liski

Sorry to hear that you've decided to terminate your contract.


He's not under any contract anyway, so it's all good.

reuder #32680 Sun 18 Mar 2007 08:33:AM
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reuder,

He currently is in contract but not locked in. A contract is still there until he requests it to be terminated.

Liski #32685 Sun 18 Mar 2007 11:35:AM
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Those changes are crazy.

People already thought that World TV package wasnt worth $60..now its $75...

and the Arabic package is certainly not worth $60 by itself...

you need atleast 5 more quality Arabic channels for people to pay $60..

or lower the package to $40 or something.

1 Arabic channel for $25? MySat offers $40 for 6 Arabic channels...and those 6 are better than UBI's Arabic package..


Dont know what UBI was thinking

Amr Diab #32686 Sun 18 Mar 2007 11:48:AM
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OK I am little confused.
As an existing UBI customer who pays $59.95 for ALL the channels, am I to understand that I will now lose access to all non-greek channels. In other words i pay the same money and have only 10 channels as apposed to the 80 I currently have?

I mean I actually do watch some of the non-greek channels, especially the english Al Jazeera.

RATLSNAKE #32687 Sun 18 Mar 2007 04:07:PM
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Looks like a certain company needs quick $

RATLSNAKE #32688 Sun 18 Mar 2007 10:52:PM
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Originally Posted by RATLSNAKE
OK I am little confused.
As an existing UBI customer who pays $59.95 for ALL the channels, am I to understand that I will now lose access to all non-greek channels. In other words i pay the same money and have only 10 channels as apposed to the 80 I currently have?

I mean I actually do watch some of the non-greek channels, especially the english Al Jazeera.


Since you're still under contract (I'm only guessing), these new prices only apply to new subscribers, so you should be fine until your contract runs out.

reuder #32689 Sun 18 Mar 2007 10:54:PM
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Al Jazeera English will be included with all a-la-carte and language packages.

Liski #32690 Mon 19 Mar 2007 12:22:AM
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Who is going to pay hundred's of dollars in start up costs to subscribe to ANA as so called 'al la-carte' and pay $30 for a channel that is worthless and colour is shit... its been on a while now and all they show is selected channels from the arabic package... what a rip off $30 for a worthless channel... I wouldn't even pay $0.01 for it!

Dan04 #32692 Mon 19 Mar 2007 01:04:AM
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i dont understand why you have to pay so much in upfront costs. Foxtel give you the euqipemnt when you sign up for a period.. why cant UBI do the same.



balkancic #32693 Mon 19 Mar 2007 01:19:AM
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UBI WORLD TV don't subsidise the installations as we don't have installers. All installations are handled by third-parties. This is the same for SelecTV, MySat, TV Plus, ConnecTV and etc.

Liski #32694 Mon 19 Mar 2007 01:46:AM
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foxtel also use third party installers... they just pay there subbies instead of the client.

free installation its all over the adds..... so why cant ubi do the same?

balkancic #32695 Mon 19 Mar 2007 01:59:AM
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Once again, TARBS WORLD TV did and UBI WORLD TV doesn't subsidise the installation cost. This is the same as SelecTV, MySat, TV Plus, ConnecTV and etc. Foxtel, Optus and Austar can afford to subsidise and they do.

Liski #32696 Mon 19 Mar 2007 04:47:AM
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Liski,

I know that they don't! I am telling you that they should! Its easier for someone to commit to $30-40 a month... Instead of the total $400 in setup costs.

and on the other note, about selectv, at least they let you pick your own equipment(and yes I know you do the marry the card to the box so its not possible)

However, you could have used a better box that has better video outputs!

balkancic #32697 Mon 19 Mar 2007 05:11:AM
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To subsidise the installation would mean higher subscription rates.

At the moment a Standard Install + STB is $345. UBI are currently waiving the first month and activation fee which is a saving of $79.90 for the Balkan Package.

Better STB? Hopefully in the future there will be a new type of decoder available.

Our customer base have problems using this STB as it is, could you imagine if we provided a Smartcard Only service? Our call centre would be flooded with constant problems.

Liski #32698 Mon 19 Mar 2007 06:32:AM
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I just called the CCC and the girl I spoke to unfortunately didn't know much, nor did she know the pricing PDF file had been updated on the official site. Felt sorry for her.

She told me there is no concrete date as to when existing customers will be migrated over to new plans, however she said definitely by June I will lose access to all channels that do not apply to the language pack I'm subscribed to.

This is incredibly disappointing, but I suppose at least I can watch Al Jazeera. However the pricing is NOT fair, e.g. Arabic package has way more channels than the Greek and other packs that are also priced the same. In my case if the Greek was made cheaper I wouldn't mind as much.

RATLSNAKE #32700 Mon 19 Mar 2007 07:51:AM
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yeah its soo stupid ratlsnake i agree with you so much...when i had tarbs in previous years i loved greek chs and mad music but also i like some arab music and this was so good ..and now u get stuck with just greek and thats for the same amount of money!!!!!!! really UBI GETS MY VOTE DOWN ON THIS!!!!!!!!!
now people have criticised tv plus and the number of chs tv plus has but to me ubi now is just a bit better than tv plus no difference...SHAME UBI!

night_flight #32701 Mon 19 Mar 2007 08:03:AM
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Did it maybe occour to you that the price of the Arabic channels is equal to the cost to get the Greek channels.

Liski #32702 Mon 19 Mar 2007 08:59:AM
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It did occur to me, because of course not all things cost the same.

However I would direct UBI's attention to Internode, one of the top 5 ISPs in the country. Whenever they redo their plans they never move users to a newer plan unless the user requests it, and the users always benefit, either more downloads, faster speeds, or sometimes the same plan but simply cheaper.

I realize satellite TV is different to Internet, however those who have half an idea about the ISP business know that ISPs don't make all that much money per customer after costs either.

However Liski, if you could find out when people will be moved to the new plans that would be appreciated.

RATLSNAKE #32703 Mon 19 Mar 2007 09:22:AM
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All customers will be migrated to the new plans in the coming months.

Liski #32705 Mon 19 Mar 2007 10:30:AM
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Originally Posted by Liski
All customers will be migrated to the new plans in the coming months.


I'm guessing this would allow customers to cancel their subscription?

reuder #32706 Mon 19 Mar 2007 11:10:AM
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If they are out of term yes.

Liski #32707 Mon 19 Mar 2007 10:12:PM
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i cancel my sub yerstuday, but they have to send me a termination something which i have to send back before the end of the month or else i`ll have to pay for onether month, i bet i wont get this letter so they charge me onether month, sorry but i don`t trust ubi, apsattv is right they need money. i mean what`s the point in signing this letter, we join over the phone or net without signing any contract, but to terminate we need to. i don`t care at least im out and joined select tv. better spanish channels, as i subscribe for my mom she going to love ultilisima.

roy4hire #32708 Mon 19 Mar 2007 10:42:PM
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roy4hire,

UBI require a letter advising us that you wish to terminate the agreement between yourself and UBI.

If you requested the Termination Letter yesterday you should receive it today or tomorrow the latest.

Liski #32709 Mon 19 Mar 2007 11:58:PM
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are there termination fees? what happens to the equipment& install you paid $345 for? is it yours to keep?

balkancic #32710 Tue 20 Mar 2007 12:15:AM
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If your out of term there is no termination fees.

If the STB was leased to you then it will need to be returned to UBI.

Liski #32711 Tue 20 Mar 2007 02:57:AM
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well, if I connect tomorrow.. and I pay 345 get teh equipment, and then terminate. Would I be purchasing the equipment or leasing it?

How abotu those cutomers that got theirs free?

Thanks.

balkancic #32712 Tue 20 Mar 2007 03:58:AM
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balkancic,

If you purchase the STB at the $95 price then it's yours to keep.

To the customers that the STB was given for free during the upgrade or during the Ellas+ Offer then the STB remains the property of UBI WORLD TV.

Liski #32713 Tue 20 Mar 2007 07:12:AM
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Originally Posted by Liski
If they are out of term yes.


Wow wow wow. So you guys can lock people in contracts and then just raise prices? I'm sure that must be against the law, not even Foxtel does that!

reuder #32714 Tue 20 Mar 2007 07:42:AM
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From Foxtel http://www.foxtel.com.au/digital_terms.htm

We can change the Service
We may vary the Service including part of the Service by:
• changing a scheduled program or broadcast times of your Programming Package;
• changing or withdrawing a FOXTEL Box Office Programme or Main Event Programme or withdrawing any Retransmitted Service;
• restricting some of the features of the FOXTEL iQ on any Channel, FOXTEL Box Office Programme or Main Event Programme, including the ability to record any programme on a Channel, any FOXTEL Box Office Programme or any Main Event Programme; and/or
• adding, withdrawing or changing features or functionality of the Service. If these are features or functionality that you pay extra for then we will, where possible, give you notice of the withdrawal, replacement or change.
If we withdraw a Channel during the Fixed Term which causes a more than nominal detrimental change to the Programming Package and we do not reduce the price of the Programming Package or replace the Channel with a similar genre Channel, you may end this Agreement without being required to pay the Early Termination Fee.
If we withdraw a feature or functionality of the Service during the Fixed Term which causes a more than nominal detrimentalchange to the Service and we do not reduce the price of the Service relating to that feature or functionality, you may end this Agreement without being required to pay the Early Termination Fee.

Changes to Fees and Charges
You acknowledge that we can change the Subscription Fees, the FOXTEL iQ Service Fee, the prices in the Pricing Guide, the prices in the FOXTEL Digital Guide, the FOXTEL Box Office Charges, Main Event Charges and the General Charges at any time. We can impose new fees or charges. We will tell you about any changes to the Subscription Fees or the FOXTEL iQ Service Fee prior to the increases taking effect via the FOXTEL website (www.FOXTEL.com.au) and the FOXTEL Magazine. If you do not receive the FOXTEL Magazine, we will notify you via letter or email. We will notify you of any changes to or any new fees or charges other than the Subscription Fees or the FOXTEL iQ Service Fee via the FOXTEL website (www.FOXTEL. com.au) or when you contact us in relation to services associated with the fees or charges.
If we change the Subscription Fees or the FOXTEL iQ Service Fee for the Digital Basic package other than to reflect an increase in CPI during the Fixed Term you can terminate this Agreement. You need to give us notice within 31 days of us advising you of the change that you want to terminate. If you do this you will not have to pay the Early Termination Fee. The rules under the heading When this Agreement ends tell you when the termination will take effect. If you do not notify us within 31 days after we notify you of a change to the fees and charges we will treat you as having accepted that change.

reuder #32716 Tue 20 Mar 2007 11:46:AM
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This is excellent news Liski, $29.95 for the Balkan package and Aljazeera included!

Yeah, “Nice work UBI”…

So when’s the start date Liski? :o)


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