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LIGTV Picture Quality problems, please help #50030
Sat 25 Sep 2010 09:55:PM
Sat 25 Sep 2010 09:55:PM
Joined: Sep 2010
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Coasty Offline OP
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Coasty  Offline OP
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Hi UBI,

Within the past few weeks, the picture quality on LigTV has become very very poor. The news section down the bottom of the channel, it has become very blurry, it doesn't go all the way along the bottom.

Second of all, the LigTV logo which is normally in the top right hand corner of the TV has now shifted to the left a little and is almost in the middle.

When LigTV first starting transmitting back in May it was very clear and crisp.

I have checked my TV settings and its not my TV as a few of my friends are experiencing the same problem.

Can anyone please help or please check this out ?

Thankyou


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Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50035
Sun 26 Sep 2010 05:36:PM
Sun 26 Sep 2010 05:36:PM
Joined: Jul 2004
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Adelaide
night_flight Offline
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I have noticed some balkan channels are also not as crisp as they used to be....i expected more from ubi....


.::LEONARDO World::.
Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50036
Sun 26 Sep 2010 11:00:PM
Sun 26 Sep 2010 11:00:PM
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Coasty Offline OP
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I am hoping for someone that works at UBI to please look into this problem.

Even on the adds through Ligtv there are two vertical black strips on either side and it looks like a 4:3 format and not full screen

It looks like they have "zoomed" in and it should be "zoomed" out to get a clearer picture, the text is very blurry and at times unreadable, it's as if it's streaming from the Internet!


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50046
Mon 27 Sep 2010 05:08:PM
Mon 27 Sep 2010 05:08:PM
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Liski Offline
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Coasty,

The aspect ratio of Lig TV has been rectified.


Regards,
Liski


UBI World TV Australia 1300 400 800 - New Zealand 0800 4000 23
UBI World TV on Facebook
Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50047
Mon 27 Sep 2010 05:14:PM
Mon 27 Sep 2010 05:14:PM
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Liski Offline
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night_flight,

I glance at Pink Plus, Pink Extra and BN everyday since their arrival and they seem perfectly fine to me.


Regards,
Liski


UBI World TV Australia 1300 400 800 - New Zealand 0800 4000 23
UBI World TV on Facebook
Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50048
Mon 27 Sep 2010 06:04:PM
Mon 27 Sep 2010 06:04:PM
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Adelaide
night_flight Offline
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they used to be much better prior to ubi loosing them to tv plus even tarbs had em at a better quality....


.::LEONARDO World::.
Re: LIGTV Picture Quality problems, please help [Re: Liski] #50050
Mon 27 Sep 2010 10:42:PM
Mon 27 Sep 2010 10:42:PM
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Coasty Offline OP
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Originally Posted by Liski
Coasty,

The aspect ratio of Lig TV has been rectified.


Regards,
Liski


Hi Lisky I've now noticed that there are now horizontal black strips top and bottom whilst other channels are full screen.

Back when ligtv first started transmitting in May we didn't have this problem in quality, why has it changed?


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50051
Mon 27 Sep 2010 11:42:PM
Mon 27 Sep 2010 11:42:PM
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Coasty Offline OP
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For example, this is what it used to look like..........

[Linked Image]

But now, there is the black strip on the top and on the bottom of the picture....

Can we please get it back to how it originally looked like in the above pic ?


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50052
Tue 28 Sep 2010 12:13:AM
Tue 28 Sep 2010 12:13:AM
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UBI HQ
Liski Offline
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Liski  Offline
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UBI HQ
Coasty,

Perhaps the new signal from Lig TV is in widescreen? What you're seeing now is the actual version we are now getting from Lig TV.

Maybe try some settings on either the STB or your TV to zoom in and convert it to a 4:3 picture.

If you have the Silver UEC STB head to Page 24;
http://www.ubiworldtv.com/userfiles/file/thd/uec_manual.pdf

If you have the Black Humax STB head to Page GB40;
http://www.ubiworldtv.com/userfiles/file/thd/humax_manual.pdf



Regards,
Liski


UBI World TV Australia 1300 400 800 - New Zealand 0800 4000 23
UBI World TV on Facebook
Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50053
Tue 28 Sep 2010 12:18:AM
Tue 28 Sep 2010 12:18:AM
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Coasty Offline OP
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Hey Liski,

Thanks for the quick reply back.

This morning at around 9am the picture was not like how it is right now, is that something you guys changed or something that LigTV changed ?

I have gone through the STB settings and my TV settings and everything is set to Auto.


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50054
Tue 28 Sep 2010 12:23:AM
Tue 28 Sep 2010 12:23:AM
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Posts: 1,684
UBI HQ
Liski Offline
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Coasty,

All that was done was reset the STB.


Regards,
Liski


UBI World TV Australia 1300 400 800 - New Zealand 0800 4000 23
UBI World TV on Facebook
Re: LIGTV Picture Quality problems, please help [Re: Liski] #50055
Tue 28 Sep 2010 12:33:AM
Tue 28 Sep 2010 12:33:AM
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Coasty Offline OP
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Originally Posted by Liski
Coasty,

All that was done was reset the STB.


Regards,
Liski


So you guys did a reset on the channel from UBI headquarters ?


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50056
Tue 28 Sep 2010 02:43:AM
Tue 28 Sep 2010 02:43:AM
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Coasty Offline OP
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Liski....

If it's possible, I noticed there is HD kanal 377 near the LigTV logo, is it possible to just switch back to normal LigTV as having it HD in Australia is not gonna make a difference to the transmission as we are still receiving it via Analogue anyway, which is why it used to be much clearer before switching to that HD version ?

Sorry mate, im just hoping you can help out, im sure you have also noticed the "downgrade" in picture quality...


Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50064
Tue 28 Sep 2010 05:33:PM
Tue 28 Sep 2010 05:33:PM
Joined: Oct 2004
Posts: 1,684
UBI HQ
Liski Offline
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Liski  Offline
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Joined: Oct 2004
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UBI HQ
Coasty,

It is not HD. It is simply advising viewers (in Turkey) that Lig TV HD is available on Channel 377 (on DigiTurk).

If it was HD then you wouldn't be able to watch it on UBI as the UEC and Humax STBs aren't HD-capable.

The current Lig TV you are watching now is in widescreen. I wouldn't call going from 4:3 to widescreen a "downgrade"

I hope I have been of assistance in this matter but I'm unable to offer any further assistance.


Regards,
Liski


UBI World TV Australia 1300 400 800 - New Zealand 0800 4000 23
UBI World TV on Facebook
Re: LIGTV Picture Quality problems, please help [Re: Coasty] #50213
Fri 15 Oct 2010 10:33:PM
Fri 15 Oct 2010 10:33:PM
Joined: Sep 2010
Posts: 8
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Coasty Offline OP
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Coasty  Offline OP
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Joined: Sep 2010
Posts: 8
Hi Liski,

The picture is back to 16:9 again with black top and bottom strips, this is changing randomly?

Hopefully you guys have a contact at Digiturk/Ligtv that you can discuss this issue with, the text and ligtv logo is not clear and it's blurry.



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