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#20350
Sat 25 Dec 2004 05:32:AM
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Joined: Sep 2004
Posts: 255
Mission Specialist Level 2
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Mission Specialist Level 2
Joined: Sep 2004
Posts: 255 |
Vlad<br /><br />Thanks for the constructive feedback,,<br /><br />A) TV+ are aware it was an issue for users<br />B) TV+ were advised by PANSAMSAT and Globecast that the work were low risk and non impact..<br />C) Back out plan (roll back was implimented) but we are dealing with NAPA Valley Calfornia, time difference obviously caused issues..<br /><br />TV+ wernt aware of impact till all the "freebies" started calling in - those that are watching the signal and not paying for it...<br /><br />Vlad again TV+ welcome the feeback<br /><br />TV+ phone lines were not ringing hot by complaining customers but by customers signing up.. to watch the signal<br /><br />Thanks
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