Phil<br />As you know my sister lives in Brisbane, She has been ripped off twice in the last 3 years for over servicing. She complained to the RACQ I think and because she has her car insured with them they followed the matter up.<br />The thing that bothered her she said to me they belonged to the so called "MTA' group so what does that mean because you are a "MTA" member you are squeaky clean, For me I prefer the back yard operator they are more honest, the bigger the company the more desperate they are, like you said you go for a small Oil Leak and they want to replace your alternator/balljoints/front seat/ clutch/fanbelts/etc and if they dont find anything they will manafucture some thing.<br />They use to do things like this in South Africa where I use to live 10 years ago but they dont do it much anymore, why!!! too many of them became deceased.<br />Peter