A lot of their antics are repetitive - so can be preempted. Parents can anticipate the "what next" factor.

But parents who are new to the systems BS walk in thinking that working with DoCS will make everything OK - except they soon learn that they don't get to work "with" them and by the time they've worked it out they're 3 solicitors down, denied Legal Aid and looking for support just to keep their chins up.