You're right. There needs to be some changes and they need to happen from within the Department. But the only way to get those changes to happen is to make them realise what is going on. I'm sure there's Departmental workers who would agree that changes need to happen.

I have recently made friends with someone who used to work for the Department in the Central Queensland area. From what she has told me, she left the Department because she didn't agree with what was going on there. She didn't agree with decisions that were made and didn't like the fact that as the worker on the case she didn't have a say in what was the right outcome for the family. She herself said that there needs to be a lot of changes within the Department and that there are a lot of people working there who agree.