The CMC won't work unless the parent goes through the correct complaints protocol.

To go through the process correctly is a lengthy endeavour. A parent literally has to wait 28 days per step to allow the previous step time to respond... No response, move to next step, allow 28 days... And so on.

If a parent doesn't go through the process the way it's supposed to be done, it gets disregarded.

I know that some of you may not agree - but I got this information from the CMC themselves.

They actually thought I had a case worth looking into in regard to DoCS (my entire DoCS case that is) and they were interested - but they told me (on the sly) that it wouldn't get to where it needed to be unless the whole process was carried out properly.